Good advice is a key ingredient in every good business. Leaders are met with two main challenges; isolation for being at the top and determining their limits. Leaders are overconfident in their decision making. This limits them to the amount of advice that they seek, leading to poor decision making. Some leaders are reluctant in seeking advice as they feel that they are the sole decision makers in the organization. On the other hand, other leaders view it as a risky affair as they are entirely responsible for the company’s well-being.
Leaders that seek outside views are in a better position to view decision-making process from a different outlook as opposed to the sole decision makers. Leaders are faced with the challenge of securing quality advice. The major concern is choosing the right adviser that can offer viable support. A general method a leader can use in seeking the best business support advisor is:
- Make sure the adviser has an all rounded understanding of the business operation. Apart from the individual being knowledgeable in the business world, he should have a deep understanding of your business operation and organization.
- Validate that they contribute an external outlook. Bringing in an outside opinion persuades creative challenge solving and innovation. Understanding of the business operation and organization is crucial for an outsider seeking to provide different views for good decision making-but have limitations.
- Understanding the support provider’s approach. The main agenda of a support provider is to deliver an opinion that will lead to a better outcome in decision making. The advice provided should seek to generate leads that were initially unrealized.
- Adherence to a set Code of Ethics. A well defined Code of Ethics ensures that the support provider limits himself to providing advice aimed at establishing a specific outcome. In cases that the support provider goes beyond the set contract, you should be keen to determine that the advice will bring about a positive outcome as well.
- The amount of positive ROI that will be realized by using a support provider. The aim of every business is to make profits. Business leaders should weigh the likelihood of a positive ROI achieved by using a support provider and the failure of not using the same.
The next step is for the leader to analyze the outside advice received from the support provider. This forms the basis for decision making whereby the leader can consider implementing the advice or doing away with it all the same. A leader should also be wary of the advice received from the outside as he will be held accountable-including legally- as they failed in their role that they have been credited with.